Last updated: March 2025
At The SMASH Agency, we take your privacy seriously. We’re all about turning your ideas into action – not misusing your data! This Privacy Policy explains what personal information we collect, how we use it, and your rights under UK GDPR and data protection laws.
Who We Are
We are The SMASH Agency, a marketing and operations support company led by Nicola Toner. We provide tailored support services to business owners, helping them to clarify their strategy and deliver it successfully.
If you need to contact us about anything in this policy, please email:
📧 clients@thesmashagency.co.uk
What Information We Collect
We may collect and process the following types of personal data:
Clients and Prospects
Website Visitors
Email Subscribers
How We Use Your Information
We use your data to:
We will never sell or rent your data to third parties. Ever.
Lawful Basis for Processing
We rely on the following lawful bases for processing personal data:
Data Sharing & Third Parties
We only share your data when it’s necessary to provide our service or run our business effectively, such as with:
All tools and partners we use comply with GDPR and treat your data with care.
Cookies & Analytics
We use cookies (tiny bits of data stored on your device) to help us understand how visitors use our site. They help us make improvements, but they don’t track you personally.
You can adjust your cookie settings in your browser anytime.
How We Store Your Data
Your data is securely stored using encrypted and password-protected systems. We keep your data only as long as necessary – usually for the duration of our working relationship and for a maximum of 7 years for legal/accounting purposes.
Your Rights
You have rights over your data, including:
✅ The right to access your personal information
✅ The right to correct or update it
✅ The right to request deletion (unless we need to retain it for legal reasons)
✅ The right to withdraw consent at any time
✅ The right to complain to the Information Commissioner’s Office (ICO) if you're concerned
To exercise your rights, just email us at clients@thesmashagency.co.uk
Changes To This Policy
We may update this privacy policy from time to time. Any updates will be posted on our website with the latest version date at the top.
Questions?
We aim to be transparent and respectful in how we handle your information. If you’ve got any questions about this policy or how your data is used, just drop us a line!
📧 Clients@thesmashagency.co.uk
NICOLA TONER t/a The SMASH Agency
Email: clients@thesmashagency.com
Copyright © 2025 Nicola Toner - All Rights Reserved
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